Available Job Openings

Responsibilities

• Greet and direct customers
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products (hot tubs, swimming pools, saunas, furniture, grills, etc)
• Ensure racks are fully stocked
• Ensure our showroom is clean and presentable
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Stay organized for proper customer follow up
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services

Skills

• Proven work experience as a Retail Sales Representative, Sales Associate, or similar role.
• Ability to learn about the pool & hot tub industry
• Understanding of the retail sales process
• Basic math skills
• Track record of achieving sales quotas
• Excellent communication skills, capable of building trusting relationships

• Ability to perform in fast-paced environments
• High school degree

Pool and Spa Field Service Technician 

Patio Pleasures Pools and Spas located in Sun Prairie, WI, is looking for swimming pool and hot tub service and install technicians to join our service team. If you like building, troubleshooting, repairing, maintaining, and delivering backyard fun this is for you. We even offer an apprenticeship program! We are looking for the individuals that want to be the best at what they do who is capable of working individually as well as in a group / team environment.

 This is a long term position for the right candidate. The level/pay is based on experience and aptitude. It’s important that you know or can learn the following:

Responsibilities include (but are not limited to):

• Delivering hot tubs
• Installing pools: aboveground and in-ground
• Installation of new swimming pool liners
• Troubleshooting and repairing spas
• Troubleshooting and repairing pool equipment
• Maintaining pools and spas
• Cleaning pools and spas
• Installing new pool equipment
• Installing new spa equipment
• Deliver pool and spa supplies

Experience in the pool and spa industry is a plus but not necessary. We are willing to train. (Did we mention we have an apprenticeship program?)

POOL

How to test all the chemicals, properly add the chemicals, and understand why you are adding the chemicals.

The ins and outs of the equipment pad. You know how to set the system in pool mode, spa mode, drain the pool, adjust the valves, adjust the cleaners.

You can test, regulate, adjust, and work on most automatic pool cleaners.

You can test, program, clean cells, and adjust all chlorine generators.

You can take apart and clean any and all filters from sand, de, and cartridges.

You can clean out clogged pump impellers.

You can troubleshoot and diagnose what is wrong with a pool system that is not working.

You can repair and replacement of pumps, filters, timers, pool cleaners, blowers, lights, automated pool systems.

You can repair and diagnose salt systems.

You have knowledge of 110v and 220v electrical equipment.

You understand chlorinators, backwash valves, PVC plumbing.

You have experience installing above ground swimming pools or the ability to quickly learn.

SPA

How to test all the chemicals, properly add the chemicals, and understand why you are adding the chemicals.

Understanding the ins and outs of the equipment for a variety of spa models.

You can diagnose problems on hot tubs.

You can install pumps on hot tubs.

You can install new heaters on hot tubs.

Ability to move and help deliver hot tubs.

You can replace a board on a hot tub.

You can put in a new heating element on a hot tub.

ADDITIONAL REQUIREMENTS

Must have a great work attitude

Be a team player & work well with others

Great with customers

Reliable and responsible

Strong work ethic & pride in your work

Take direction and instructions well

Be able to work outside in the sun and the heat

COMPENSATION (Hourly)

This Job Is:

• Open to applicants who do not have a college diploma

Work Remotely

• No

This Job Is Ideal for Someone Who Is:

• Dependable — more reliable than spontaneous
• People-oriented — enjoys interacting with people and working on group projects
• Adaptable/flexible — enjoys doing work that requires frequent shifts in direction
• Detail-oriented — would rather focus on the details of work than the bigger picture
• Achievement-oriented — enjoys taking on challenges, even if they might fail